KOGI STATE
Faculty of Management Sciences
Journal of MANAGEMENT
ISSN: 3212 - 3122
Theresa, Eyo Edet & Nse Bassey Okon
Abstract
This study examined change management on employees’ performance: a study of MTN Nigeria in Akwa Ibom State. Specifically, the study investigated the effect of technological change on employees’ performance of MTN Nigeria in Akwa Ibom State. The target population of (410) consisting of the entire staff of MTN Nigeria in Akwa Ibom. Therefore, sample size of (202) was derived from Taro Yamane formula. A simple random sampling technique was used and from the study, a total of 202 questionnaire was administered to the selected organizations, 64 questionnaire were lost while questionnaire retrieved was 138 with percentage ratio of 70.4% which formed the basis of the study. The data was analyzed using Z-test model to test the hypotheses of the study. The result revealed that technological change has a significant effect on employees’ performance. Thus, the study concluded that change management has a positive effect on employees’ performance of MTN Nigeria in Akwa Ibom State. The study therefore recommended that telecom companies in Nigeria are encouraged not only to adopt the appropriate technology but also always to respond to changes in technology and they are encouraged to adopt lesser layer in organizational hierarchy.
Keywords
Change Management, Employees’ Performance, Technological Change and Organizational Structure.
Full Article
CHANGE MANAGEMENT ON EMPLOYEES’ PERFORMANCE:
A STUDY OF MTN NIGERIA IN AKWA IBOM STATE
UNIVERSITY, ANYIGBA
